How Active Listening Restores Calm

So often when we encounter people who are upset, in our desire to help, we unintentionally fan the flames. The first thing they need is to feel heard and to have their feelings validated. Active listening techniques can help.

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The Joy of Being Seen - Part I

When we feel disconnected in our relationships, it’s sometimes hard to describe what’s wrong. We might be vaguely aware of feeling lonely or maybe even irrelevant. But it’s rare that we actually say that we don’t feel seen or heard. Still, perhaps because they represent such elemental human desires, there from birth, those words resonate when we hear them.

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